Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Pay as you go

My pay as you go sim has been disconnected due to not being used for some time. As it is used in my home alarm it got forgotten and it had £15+ on it.How do I get it reactivated or at least my £15+ put on to a new sim number?Without live chat it is s...

kthjac by Level 1: Joiner
  • 3 replies
  • 0 kudos

Pop up balance message

Is there a way of getting rid of my balance showing after i send a message or end a call?

rio by Level 1: Joiner
  • 3 replies
  • 0 kudos

Move credit from one phone to another ?

My parents have an O2 mobile each but now that my father is in a care home, he doesnt need the phone any more. There is credit on his phone and I would like to transfer the credit balance from his phone to my mothers O2 phone Their phones are all reg...


I've recently purchased a new phone SamsungS20+ which is 5G, will my sim from my samsung S9 work in it ?

Mandi15 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Pay as you go

Hi I topped up to£30 and I wanted the £30 big bundle but it took 15 and I don’t have internet. I need this bundle to run from now . 30big bundle please

Fakir by Level 1: Joiner
  • 3 replies
  • 0 kudos