Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
The app is not allowing me to top up my phone.All options except the top up one open up. What am I supposed to do
I recently switch from EE to O2 because EE stopped to offer the free roaming roaming in Europe. As a result Im in Greece and unable to make any call, text or use mobile data. i tried to reach an advisor through th support chat but the reply was - we ...
Why was £2 deducted from my remaining balance this morning?
I recently joined O2 on the double data for 3 months offer. I have received a text saying that I have got double data but this hasn't been added to my allowance. I have checked my account online and this isn't showing. Please can you help?
Hi I moved from Pay Monthly to Pay as You go and received a new number for the migration period of two days (NUMBER 1) During this migration period I have started a rolling monthly contract. I was told that my original number then migrated. A few day...
HiI am travelling to Switzerland this summer and have opted into O2 travel as with PAYG I can’t use my bundle allowances there. My question is, once the 100mb of data has expired on a given day, does this prevent me using any more data that day ( unl...
it has been a few days now that my texts are not delivered
i’ve been trying for hours and hours and i still don’t understand!! i want to use my 10gb of data whenever i want without this limit. how do i remove the web daily limit!? im travelling and 100mb is not nearly enough and i don’t want to have to keep ...
Hello.I am on vacation in Poland and I'm unable to call or text anyone and nobody is able to call me.My 4g data works well so the only way to communicate is via 3rd party apps.Whenever I try calling or someone tries to call me, we always hear "This s...
My data is not working in portugal
