Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Credit

Dear I landed in turkey this morning. I had about £12 in my account. I turned the roaming on to subscribe to one of the travel zones offers but the network didn’t work and I didn’t have any internet. I checked my balance a while ago and it went down ...

Resolved! sim card activation

I buy new sim card ( O2 SIM Card UK & EUROPE (ROAM FREE) PAY ) from amazon , how I can activation it

Resolved! Top up

Do I need to top up every 6 months on classic pay and go

Resolved! Top up refused

I've top up 30 today and it want top up again

Resolved! Top up prepaid

Top up not working on my o2 pay as you go account

Resolved! Data amount

Hi I bought 40gb 15pound promotion sim cardbut only got 20gb when I topped upcould you check and bring back to me?thanks

Resolved! £5 Big Bundle

Hi, I have been on your £5 Big Bundle since 20th January 2023. I paid £10 on that date, £10 on 20th March and on 18th April. I have been paying £10 as there is no facility to pay £5. Please confirm that I am up to date with my top ups and that I will...