Virgin switch

TouchingCloth · ‎15-09-2023

My bill has doubled. 1 item air time, another charge for the same amount under purchases.

MI5 · ‎15-09-2023

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TouchingCloth · ‎15-09-2023

I guessed as much, however the link was labeled as text chat lol. Fabulous start. Seems its no different to contacting VM. Lol

MI5 · ‎15-09-2023

Yeah, O2 have adopted the same contact deflection techniques.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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