've tried topping up my mobile numerous times but I just keep getting a message that it has been unsuccessful and to contact my bank. I've spoken to my bank and they say they have had no notification that I have tried to make a payment to O2 so the problem isn't with them. Does anyone have any suggestions please?
Does anyone else in your household have a debit/credit card that you could try ? Bar going out it seems like it would be the quickest short-term solution to your problem.
Top ups were playing up yesterday so may just be a system glitch.
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