Solved: Unlocking My Iphone

Anonymous · ‎19-01-2018

I recently submitted a request for O2 to unlock my IPhone 4. I bought the phone second hand and locked to O2 network. I have loaded it with sufficient credit to cover the £15 cost. The imei is clean and I got an O2 sim card from the O2 shop. They have come back with the following:-

The IMEI has not been used on our network with the MPN provided, so it will not be possible to unlatch it.

I find this totally unsatisfactory. I do not wish to be on O2. So far it has cost me £25 to loa credit onto the sim to achieve an unlock. I do not see a valid reason to refuse my request. So why cant I get what I want?

MI5 · ‎19-01-2018

If you've made a few calls the phone will register on the network and you can get it unlocked.
Lots of help here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-01-2018

If you've made a few calls the phone will register on the network and you can get it unlocked.
Lots of help here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Unlocking My Iphone

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