This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Unable to call top up number from Italy

CarloF
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-08-2021 22:15

on ‎26-08-2021 22:15

Hello, I have a valid voucher but I can't top up from Italy because the international top up number (+44 0845 606 2277) is not working (no tone, the connection could not be established) neither from land-line nor from other italian mobiles and not even from Skype. 

Message 1 of 3
687 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 152189 Posts
  • 651 Topics
  • 28997 Solutions
Registered:

on ‎26-08-2021 22:36

on ‎26-08-2021 22:36

@CarloF 

You need to drop the first zero. 

+44 845 606 2277

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
682 Views
0 Kudos

CarloF
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎27-08-2021 09:11

on ‎27-08-2021 09:11

Hello, I've tried also without the zero but it does not work either 

Message 3 of 3
665 Views
0 Kudos
Top Kudoed Authors
View All
Top