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Unable to call top up number from Italy

CarloF
Level 1: Joiner
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Hello, I have a valid voucher but I can't top up from Italy because the international top up number (+44 0845 606 2277) is not working (no tone, the connection could not be established) neither from land-line nor from other italian mobiles and not even from Skype. 

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MI5
Level 94: Supreme
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@CarloF 

You need to drop the first zero. 

+44 845 606 2277

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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CarloF
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Hello, I've tried also without the zero but it does not work either 

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