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Derekmclelland
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎03-10-2022 19:25

on ‎03-10-2022 19:25

I topped my phone up by £10 today bought the £10 bundle and haven’t received my minutes or texts now my phone is telling me to top again what is the problem ?? I want this problem resolved ASAP as I’ve been unfairly treated 

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Enlli
Level 69: Guiding Light
  • 8984 Posts
  • 67 Topics
  • 1794 Solutions
Registered:

on ‎03-10-2022 19:36

on ‎03-10-2022 19:36

We are all customers here and have no access to accounts. You need to speak to O2

 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or try the top up helpline 4444

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8984 Posts
  • 67 Topics
  • 1794 Solutions
Registered:

on ‎03-10-2022 19:36

on ‎03-10-2022 19:36

We are all customers here and have no access to accounts. You need to speak to O2

 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Or try the top up helpline 4444

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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