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aaaaaaa_
Level 1: Joiner
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I have topped up £15 before my expiry date (6 December 22) however its given me £15 and has kept my texts from my previous topup- it says i have to use it before the 6th but i topped up yesterday (24 nov 22). Would the topup show after the expiry date?

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MI5
Level 94: Supreme
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@aaaaaaa_ 

Your allowances won't renew until your anniversary date, ie 6th December.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149921 Posts
  • 641 Topics
  • 28556 Solutions
Registered:

@aaaaaaa_ 

Your allowances won't renew until your anniversary date, ie 6th December.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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