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Tariff £10

LC4
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Hello, 

 

im trying to get a tariff for a family member, she has topped up her account £10 for it but it asks for a card number while we just want to add her on. 

can you help please by adding her onto the tariff so it’ll use the £10 on her credit.

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madasaf1sh
Level 77: Grand Master
  • 10939 Posts
  • 60 Topics
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Registered:

@LC4 

 

You need to contact o2 on 4445 and they can help.. But bare in mind depending on the tariff it will ask you to top up each anniversary date and some do require card details..  (If signed up to a bundle or rolling plan).

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 10939 Posts
  • 60 Topics
  • 3125 Solutions
Registered:

@LC4 

 

You need to contact o2 on 4445 and they can help.. But bare in mind depending on the tariff it will ask you to top up each anniversary date and some do require card details..  (If signed up to a bundle or rolling plan).

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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