Switching from a contract to pay as you go
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on 02-10-2024 17:05
Hi, I have recently left the UK and have an active contract. I do not use my 02 line in Africa but still have the device. How do I switch to pay as you go so I can continue paying just the amount for the device monthly?
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on 02-10-2024 17:08
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on 02-10-2024 17:18
It sounds like you are still in contract?
If so, you will need to pay off the device plan before you can switch to PAYG, but if your number isn't needed, once the device is paid off, you can just cancel completely.
Guide: How does O2 Refresh work?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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