Solved: Switching credit

MarkAntony · ‎28-11-2019

Can I switch credit from one O2 Pay As You Go ‘phone to another O2 Pay As You Go ‘phone ?

Cleoriff · ‎28-11-2019

No you can't unless you want to lose one of the accounts. Moving credit will disconnect the phone you move the credit from.

Sorry about that. https://community.o2.co.uk/t5/Pay-Monthly/Moving-credit-to-another-O2-number/td-p/1011736

Veritas Numquam Perit

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Cleoriff · ‎28-11-2019

Hi @MarkAntony

No you can't unless you want to lose one of the accounts. Moving credit will disconnect the phone you move the credit from.

Sorry about that. https://community.o2.co.uk/t5/Pay-Monthly/Moving-credit-to-another-O2-number/td-p/1011736

Veritas Numquam Perit

MarkAntony · ‎28-11-2019

Thanks for response. We are content to give up one of the 'phones but they are on two separate accounts. Does that make any difference?

MI5 · ‎28-11-2019

@MarkAntony

No, it makes no difference.

Credit can be transferred from one PAYG phone to any other on O2 but the one being transferred from will be disconnected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎28-11-2019

None at all. You will close the account of the phone you transfer credit from as I said earlier.

Veritas Numquam Perit

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