Stupid maintenance work every night but still the same ****.

[Kevin54]

Why do useless maintenance work every night but nothing ever changes. Everything still the same. Just a *bleep* take.

[Bambino · Accepted solution]

@Kevin54  The site needs to be maintained because there are millions of pounds of monetary transactions that occur every day. Even when it's maintained there are still errors. If it wasn't there'd be many more. I'm sure you wouldn't be happy if there were constant errors regarding your account.

[JamieB14]

@Kevin54 Hopefully they can fix your issues permanently in time 😀

Are you a pay monthly customer? If so, I find WIFI calling helps me hugely!! 😀

[bluecat]

The app and website are permanently under maintenance. I've never once been able to access it. That's unacceptable.

[Iwantmybillnow]

o2: please fix

[Bambino]

@bluecat If you're always trying to access the site at this time you will always have a problem. This is the time of night the site is not accessible because of maintenance.
@Iwantmybillnow This is not O2. This is a customer community. See this link to speak to customer service: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

[Cleoriff]

@Kevin54 @Iwantmybillnow @bluecat

Also there have been some ongoing issues with the My O2 app for the past week.

Most people have been affected but they are rolling out fixes. See here..

https://community.o2.co.uk/t5/Welcome-News/Update-issue-being-fixed-My-O2-app-currently-unavailable/... 

Hope that helps. For all other account issues, please contact customer services as adviced by @Bambino  above.

[Kevin54]

How long does it need for 02 to load a page. Hang on a second while we load page, 20 seconds later finally got onto the page I've clicked on. I'm going to send 02 a bill for wasting my electricity. We're NOT all billionaires.

[Kevin54]

Oh and get rid of that annoying red circle from my support button, I'm getting flamin well peed off with seeing that every time i come onto my o2 app. Get rid off it now ASAP.