cancel
Showing results for 
Search instead for 
Did you mean: 

Some questions about "Charge to mobile" on iOS

lanceuppercut
Level 2: Apprentice
  • 81 Posts
  • 16 Topics
  • 0 Solutions
Registered:

I was looking around at "charge to mobile" options as I know Three do it for Google Play but not for iOS and EE apparently do it for iOS but only on pay monthly contracts.

 

So anyway I checked the Apple site about it (https://support.apple.com/en-gb/HT205102) and it appears that O2 now offer the ability to buy apps and such on both pay monthly and PAYG now (https://www.o2.co.uk/charge-to-mobile), I'm not sure when this came in but, great, this might actually be of use to me!

 

I have a question though, if I have £10 on my PAYG card, but I'm wanting to buy something for £15, does it take the £10 from my O2 PAYG card then bill the rest to my iTunes account or does it flatly refuse because I don't have enough credit on the PAYG card?

 

I know it does that with the App Store if you have credit, it takes any credit you have first then uses your payment method for any outstanding amounts.

 

If I buy something like this (https://www.amazon.co.uk/dp/B079Z947MP), how long does the £10 credit stay on my card for?  I think I read somewhere most PAYG cards expire after 6 months of non-use, even if there's credit on it at the time?

 

Thanks.

Message 1 of 15
3,499 Views
14 REPLIES 14

lanceuppercut
Level 2: Apprentice
  • 81 Posts
  • 16 Topics
  • 0 Solutions
Registered:

If I have a number that's been disconnected due to non-use, if I call customer services and have them reenable it, does the credit I had on there at the time, get restored too?

Message 11 of 15
964 Views

MI5
Level 94: Supreme
  • 144558 Posts
  • 634 Topics
  • 27716 Solutions
Registered:
Yes you can get the credit reinstated, usually around 24 hours after the number though, not immediately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 15
959 Views

lanceuppercut
Level 2: Apprentice
  • 81 Posts
  • 16 Topics
  • 0 Solutions
Registered:

That's not too bad, good to know, thanks.

Message 13 of 15
953 Views

Anonymous
Not applicable

It's not axiomatic, I had an ''Orange" sim with credit, that was in a phone that was turned off for three years or so. EE went back to the legacy Orange team but the verdict was a resounding 'nous sommes désolé pour la gêne occasionnée, mais NON!, is not possible monsieur!'

Message 14 of 15
952 Views

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

O2 will restore any credit that was on the account but you need to make sure you ask them to if the operative doesn't mention it to you.

Message 15 of 15
932 Views