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Level 1: Joiner
Posts: 1
Registered: ‎10-01-2020
Accepted Solution

Sim

[ Edited ]

i lost a sim card how can i order another sim card with the same phone number?

Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Sim

Just call customer service and they will send one out to you. Any unused credit will be transferred to your new sim card. Your old sim will be blocked

Guide: How to find help & contact O2 

Posts: 117,634
Topics: 576
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Registered: ‎04-04-2012

Re: Sim

@Brige97 

Report it lost and o2 will send a replacement. Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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