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Scam about payment source not found

Bamboccio
Level 2: Apprentice
  • 102 Posts
  • 21 Topics
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Interesting that just days before renewal my wife got this message. 

O2: Your bundle will be cancelled on 07/11/2021 as we could not verify a payment method. To avoid this, visit: stopwww.02bundle-renew.comstop 


it must be that either they have renewal dates or the swoop on SMS. 

 

Thanks

 

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MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

@Bamboccio 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 152118 Posts
  • 651 Topics
  • 28963 Solutions
Registered:

@Bamboccio 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
733 Views