DEFREEZE/MCK code

[Spellbinder]

Hi my S8 Edge is blocked and Samsung chat have told me I need a DEFREEZE/MCK code to enter before I enter the unlock code, can anyone help me please 

[Cleoriff]

Hi @Spellbinder 

I'll ask one of our managers to get this for you. @Martin-O2 @RafaC @lewys-gp  can you get the MCK code for @Spellbinder please?

[pgn]

And in addition, @Spellbinder, if you need help today, you could reach out to O2's Social Media team, just send them a message on any of:

 Facebook (https://o2uk.co/O2CFB) ,

 Twitter (https://o2uk.co/O2CTW) or

 Instagram (https://o2uk.co/O2CIG)

Good luck!

[RafaC]

Hello @Spellbinder I'll send you a private message in order to get more info.