SIM card

[CT33]

Hello

you sent me a 5G SIM card but it is damaged. Can you send another one?

[Enlli · Accepted solution]

You posted in PAYG. If so you can't have 5G.

We can't send cards from this customer only forum 

Call or message O2

Guide: How to find help & contact O2 

[Oxonian]

If you visit your local O2 retail store @CT33, working replacement SIMs can be procured on the spot :-

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

Please remember to take photographic identification (photo ID) with you ! 👍