Registering a second payg phone

[Pausanias]

I regstered  first sim, but could not add second.  Told to register second and then link them but O2 will not allow my email addresses saying already used. I don't want to create a third email just to register - help please

[Cleoriff]

Hi @Pausanias Have you tried doing this via My O2?  (not sure if you are able to with PAYG) How to register here  https://www.o2.co.uk/help/account-and-billing/register-for-my-o2

https://accounts.o2.co.uk/transferproducts/byphonenumber

Either way if you are having problems then you need to speak to customer services https://www.o2.co.uk/contactus

They are open now...

[Anonymous]

Have you tried in myo2 to bring in products as that’s how you link them

[MI5]

I’m afraid you’ll need a different email address to register that sim for a MyO2 account before you can merge them.

[Anonymous]

I thought @MI5 might know the answer. Wasn’t entirely sure myself 

[Cleoriff]

---

@Anonymous wrote:

I thought @MI5 might know the answer. Wasn’t entirely sure myself 

---

  No nor me...but I gave a number of options...

[jonsie]

This has been a problem in the past. Without a seperate email you can't register it. Your present email provider may well allow you to create an alias email so as to disguise your main email address. Have a look in the settings of your email client. I know this is possible with outlook an Yahoo so I'm sure most clients will give this option. It can be used purely to register on websites.

[Pausanias]

As my PM, systems problem resolved by O2. Once PAC completed registering both a breeze wthout add email address required
.

[Pausanias]

Hi. Should have been patent and waited for number transfer to be completed
.

[jonsie]

Thanks for the update @Pausanias, glad you got sorted eventually.