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Registering PAYG sim

helpme78
Level 1: Joiner
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on ‎08-09-2023 15:49

on ‎08-09-2023 15:49

Hi, I have just got a new payg sim card. I have put it in my phone and I topped up £10 online. When I went to register for an account it asked me enter the number which I did and then said it would send me a text message with a code. I have not received the text message. I have tried the re send button a couple of times. What am I doing wrong?? Thanks

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MI5
Level 94: Supreme
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on ‎08-09-2023 15:51

on ‎08-09-2023 15:51

@helpme78 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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