@Cassie47
No refunds in these circumstances unfortunately.
It will remain on your account as credit for out of allowance usage or swap back to a bundle to use it for your next top up.
You can then switch back to a rolling plan in your MyO2,
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
