Refund Credit

kimmyMI5 · ‎01-09-2020

Hi,

I topped up my sons phone but the credit has gone on the wrong number (for some reason the wrong number is linked to my O2 Account) if there a way of getting this returned, so can put on the right number?

MI5 · ‎01-09-2020

@kimmyMI5

O2 don't usually give refunds on PAYG top ups but you should call 4445 to ask and correct the linked issue at the very least.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

kimmyMI5 · ‎02-09-2020

I tried calling but the call centers aren't open. There's no advice online or anyone to speak to so I can get it sorted 😩

MI5 · ‎02-09-2020

@kimmyMI5

They open at 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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