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Receiving scam/phishing messages

susanj
Level 2: Apprentice
  • 16 Posts
  • 6 Topics
  • 1 Solutions
Registered:

Both my husband and I have received  ?scam/ phishing messages supposedly from O2.

They state 'they cannot process our payment'. We are both on 'Pay As You Go'. 

There is a link to click on.

The phone number given on the latest one is +44737343597.

We have ignored the link, blocked this number and deleted the messages.

How do we inform O2 as I seem to go around in circles finding the correct place to go?
Thank you, Susan J.

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Cleoriff
Level 94: Supreme
  • 126924 Posts
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Registered:

Hi @susanj 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 4
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Cleoriff
Level 94: Supreme
  • 126924 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

Hi @susanj 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
661 Views

susanj
Level 2: Apprentice
  • 16 Posts
  • 6 Topics
  • 1 Solutions
Registered:
Hello Cleoriff, Thank you very much for this and letting me know where I can forward the messages, plus thank you for the links you sent. It is very much appreciated.
Best wishes, Susan J.
Message 3 of 4
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Cleoriff
Level 94: Supreme
  • 126924 Posts
  • 834 Topics
  • 7577 Solutions
Registered:

You are most welcome @susanj 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
655 Views