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Payg message at start of call

Vavavoom
Level 1: Joiner
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Registered:

Hello,

         I've just moved over to a PAYG sim and whenever I make a call there is some annoying message that is played before the ringing t9ne starts.

I can't hear what is says and it is annoying.

Does anyone know what it is, and how do I turn it off?

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MI5
Level 94: Supreme
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Registered:

@Vavavoom 

If making a call included in your allowances, it will say "bundle call".

This is to notify you that the call won't be charged extra and cannot be turned off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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