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Level 1: Joiner
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Registered: ‎15-03-2020
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Pay as you go

If you put the credit in late ,say 2 days after it's due, do you still get the Rollover data?
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Posts: 102,027
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Registered: ‎04-04-2012

Re: Pay as you go

@Bern 

No you don't I'm afraid.

It has to renew on your anniversary date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎04-01-2009

Re: Pay as you go

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Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: Pay as you go

@Bern 

See here for confirmation:

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

 

Data rollover on Big Bundles and UK & International Bundles

Data rollover lets you roll over data you haven’t used in a month, onto the next month’s Big Bundle or UK & International Bundle.

  • Data rollover is available on our Big Bundle (excluding £5) and UK & International Bundle tariffs. There’s a bundle cap on how much data you can roll over in total:
    • If you’re on a £10 (3GB) Big Bundle you’ll have a 6GB bundle cap.
    • If you’re on a £15 (6GB) Big Bundle you’ll have a 12GB bundle cap.
    • If you’re on a £20 (10GB) Big Bundle you’ll have a 20GB bundle cap.
    • If you’re on a £30 (20GB) Big Bundle you’ll have a 40GB bundle cap.
    • If you’re on a £10 (2GB) UK & International Bundle you’ll have a 4GB bundle cap.
    • If you’re on a £15 (5GB) UK & International Bundle you’ll have a 10GB bundle cap.
    • If you’re on a £20 (10GB) UK & International Bundle you’ll have a 20GB bundle cap
    • If you don’t renew your Big Bundle or UK & International Bundle on the same day your previous bundle expires, your data won’t roll over.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎15-03-2020

Re: Pay as you go

Thanks.
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Posts: 102,027
Topics: 550
Solutions: 12,996
Registered: ‎04-04-2012

Re: Pay as you go

You're welcome Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)