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Pay as you go

Bern
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If you put the credit in late ,say 2 days after it's due, do you still get the Rollover data?
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MI5
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@Bern 

See here for confirmation:

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

 

Data rollover on Big Bundles and UK & International Bundles

Data rollover lets you roll over data you haven’t used in a month, onto the next month’s Big Bundle or UK & International Bundle.

  • Data rollover is available on our Big Bundle (excluding £5) and UK & International Bundle tariffs. There’s a bundle cap on how much data you can roll over in total:
    • If you’re on a £10 (3GB) Big Bundle you’ll have a 6GB bundle cap.
    • If you’re on a £15 (6GB) Big Bundle you’ll have a 12GB bundle cap.
    • If you’re on a £20 (10GB) Big Bundle you’ll have a 20GB bundle cap.
    • If you’re on a £30 (20GB) Big Bundle you’ll have a 40GB bundle cap.
    • If you’re on a £10 (2GB) UK & International Bundle you’ll have a 4GB bundle cap.
    • If you’re on a £15 (5GB) UK & International Bundle you’ll have a 10GB bundle cap.
    • If you’re on a £20 (10GB) UK & International Bundle you’ll have a 20GB bundle cap
    • If you don’t renew your Big Bundle or UK & International Bundle on the same day your previous bundle expires, your data won’t roll over.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 4 of 8
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MI5
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@Bern 

No you don't I'm afraid.

It has to renew on your anniversary date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
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jonsie
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Message 3 of 8
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MI5
Level 94: Supreme
  • 143423 Posts
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Registered:

@Bern 

See here for confirmation:

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

 

Data rollover on Big Bundles and UK & International Bundles

Data rollover lets you roll over data you haven’t used in a month, onto the next month’s Big Bundle or UK & International Bundle.

  • Data rollover is available on our Big Bundle (excluding £5) and UK & International Bundle tariffs. There’s a bundle cap on how much data you can roll over in total:
    • If you’re on a £10 (3GB) Big Bundle you’ll have a 6GB bundle cap.
    • If you’re on a £15 (6GB) Big Bundle you’ll have a 12GB bundle cap.
    • If you’re on a £20 (10GB) Big Bundle you’ll have a 20GB bundle cap.
    • If you’re on a £30 (20GB) Big Bundle you’ll have a 40GB bundle cap.
    • If you’re on a £10 (2GB) UK & International Bundle you’ll have a 4GB bundle cap.
    • If you’re on a £15 (5GB) UK & International Bundle you’ll have a 10GB bundle cap.
    • If you’re on a £20 (10GB) UK & International Bundle you’ll have a 20GB bundle cap
    • If you don’t renew your Big Bundle or UK & International Bundle on the same day your previous bundle expires, your data won’t roll over.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
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Bern
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Thanks.
Message 5 of 8
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MI5
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You're welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Wantok
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May I jump in here with a quick question my bundle will automatically renew on the 1st..so how can I benefit from early renewal? How do I renew? Just add 10 pounds?
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MI5
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@Wantok 

Just make sure you have £10 credit on the 1st and you will auto renew.

If you want to start early, you need to call 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
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