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Pay as you go not working in Spain?

Andrew1689
Level 1: Joiner
  • 1 Posts
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Registered:

Hi

I've used O2 Pay as you go a few times in Spain but this time the internet roaming is not working.

 

At the top right side of the internet connection place, it shows E.

 

I called customer service and was transferred to another team and after waiting for one hour and 46 mins,  they cut me off.

 

Can anyone please help me?

 

Yes I have restarted and I have tried on my 3 devices...

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Enlli
Level 67: Unsung hero
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Registered:

Looks like you have been restricted to 3G.

Have you done a manual network search and tried another available network?

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
Level 77: Grand Master
  • 11577 Posts
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Registered:

If you are on E it sounds like a local network issue, and sounds like the usual from the likes of Movistar or if in Gib GibTel


Have you tried other networks as has been suggested...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
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