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datcuk1
Level 1: Joiner
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on ‎10-09-2023 12:47

on ‎10-09-2023 12:47

I’ve received an email and message thanking me for my order and saying I’ve now got an out-of-bundle charges reduction. I haven’t made any order! Please advise. 

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jonsie
Level 94: Supreme
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on ‎10-09-2023 13:09

on ‎10-09-2023 13:09

It's just a generic message from O2 when they change you to the new billing platform

Nothing to worry about @datcuk1 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 97107 Posts
  • 614 Topics
  • 7206 Solutions
Registered:

on ‎10-09-2023 13:09

on ‎10-09-2023 13:09

It's just a generic message from O2 when they change you to the new billing platform

Nothing to worry about @datcuk1 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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