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Odd message from O2UK!

BlueGalaxy
Level 1: Joiner
  • 2 Posts
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Registered:
Message said: "Hello. We noticed you last topped up in one of our shops. Because this isn't possible right now, we'd like to let you know that you can top up your number by calling 4444 for free and using a credit or debit card, through My O2 online or the app, or online at o2.co.uk/webtopup. If you'd like to top up another O2 number, you can also do this by calling 4444 or at o2.co.uk/webtopup."
But I had not. I have auto top up.

Has O2 been hacked?
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MI5
Level 94: Supreme
  • 143457 Posts
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Registered:

@BlueGalaxy 

This is a genuine text sent out to all PAYG users.

Don't worry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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