O2 taking my credit without my permission for data
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on 17-05-2023 10:56
Absolutely fed up with O2 taking credit automatically when I try and access the Internet when I've run out of data. If I've run out, then tell me and ask my permission instead of assuming I have to go online. More often than not, I don't urgently need the internet. I don't need to pay £2 for something that can wait until I get home. Absolutely ridiculous how much money o2 has essentially stolen for me because it automatically deducts £2 the second I use my data, often accidentally because it's the moment I've just ran out of data on my plan. Truthfully, considering other networks, any suggestions welcome for PAYG with a plan between £10 and £15 for around 10gb data. Seriously fed up of o2 and being told there's nothing they can do because it's automatic.
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on 17-05-2023 11:07
If you change to the £15 bundle you'll get 40gb of data.
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go
You can switch to that tariff in your MyO2 and keep your current sim and number.
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