O2 rewards credit

[Alan1979]

Hi me and my wife are saving our rewards credit for a new phone.

We have nearly £40 saved each and will be putting the rest towards the moto e5 play.

Only problem is my wife is agrophobic and has not left the house since 2013.

Would i be able to go to the o2 store on her behalf

[Cleoriff Level 87: Glorious]

Hi @Alan1979

You can get your own from the shop...although to for your wife to use her rewards she will have to do it by ringing customer services

http://www.o2.co.uk/shop/paygotopup/10backontopups

https://www.o2.co.uk/contactus

[MI5 Level 94: Supreme]

@Alan1979 

She would need to order it online for store delivery. You would then need to take her collection pin and both of your ID in order to collect on her behalf. 

[Alan1979]

@MI5 i thought you can only use the rewards credit in a physical o2 shop. Can we not order the phone online and have it delivered to our house

[MI5 Level 94: Supreme]

@Alan1979 

If you choose to have the vouchers sent to home you could take them in store to redeem yourself. 

I don’t think you can order the phone for home delivery though. 

[anticpated Level 28: Ingenious]

I normally opt for shop delivery as the delivery company of choice is unreliable in my opinion.

[Alan1979]

Ive just tried to save my rewards and it says i do not have any credit to save but on my rewards account i have £39.75

[MI5 Level 94: Supreme]

I think you have to wait until January to claim?