No service and seemingly no O2 account

[Des]

Hi,

It appears I have had no service, poss since an "unknown" call (I did not make) earlier today.

Moreover O2 , has my name and email, but states I do not have any services with them.

When I try to access further help, the access code is set to an obscure mobile.

I feel my number / account has been hijacked.

Help and advice please

[jonsie]

You need to find a way to call O2 @Des 

Guide: Coronavirus Community Help and Support 

[Des]

Thanks Jonsie, eventually spoke to someone, who took the call on behalf of the correct dept. which reopens Monday.

Btw. Could it be I have just run out of credit? Being a light user only just got thro' my first £10. And maybe coincidentally the call got cut off. But would have thought some marketing option to spend more- even tho prices up almost 10 fold!