on 30-06-2021 11:10 - last edited on 01-07-2021 09:58 by LukasB
on 30-06-2021 11:10 - last edited on 01-07-2021 09:58 by LukasB
Will I be refunded my PAYG monthly cost as maintenance has already been 7 days and is expected to continue until 13th July? Very poor signal and zero 4G OR 3G internet access.
Unhappy O2 customer
on 30-06-2021 11:15 - last edited on 01-07-2021 09:58 by LukasB
You will need to discuss any goodwill gesture with O2 by calling 4445 when the issue is fixed.
on 30-06-2021 11:16 - last edited on 01-07-2021 09:58 by LukasB
Your best bet is to wait until the mask is fixed before you try for compensation.
Download the My Network app and you can report new or continuing issues via that
https://www.o2.co.uk/apps/my-network
Veritas Numquam Perit