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iv sent the text free10 to 21500 but this is all I keep getting in return. I put my new sim in topped up 10 pound to get the bundle of 7gb an mins an texts. It said text free10 to 21500 to get free 10 credit I did so an all I recieve is that text back in the picture can anyone please help me
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Accepted Solutions
- 126810 Posts
- 834 Topics
- 7573 Solutions
Hi @Carlsangel
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 4445 or 0344 809 0222.
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
- 126810 Posts
- 834 Topics
- 7573 Solutions
Hi @Carlsangel
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.
Give O2 a call on 4445 or 0344 809 0222.
Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.
