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New customer trying to buy a rolling plan

Pa1986
Level 1: Joiner
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on ‎31-08-2023 10:47

on ‎31-08-2023 10:47

Hi I ordered a sim for the 15 rolling plan topped up trying to add bundle but won't let me log in on app says it takes up to 48 hrs can I do this another way

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MI5
Level 94: Supreme
  • 145010 Posts
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on ‎31-08-2023 11:25

on ‎31-08-2023 11:25

@Pa1986 

You don't need to top up a rolling plan in the conventional way.

Your top ups are taken automatically from the card details provided when you ordered.

Pay As You Go: Introducing "Rolling Plans" 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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