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New Sim

Casper3884
Level 1: Joiner
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I recently gota new phone and needed a new sim card which i got and top up but it changed my number and i didn't know you could keep your old one is it possible to still change the new sim to my old number even though i have topped the new sim card up already ?

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Cleoriff
Level 94: Supreme
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Hi @Casper3884 

You should give O2 a call on 4445 and see if you can change your number back to your old one. Explain you topped up the new one and they should transfer the top up to the old number.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122357 Posts
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  • 7457 Solutions
Registered:

Hi @Casper3884 

You should give O2 a call on 4445 and see if you can change your number back to your old one. Explain you topped up the new one and they should transfer the top up to the old number.

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Casper3884 

If you still have your old sim and phone, just do a sim swap which will transfer your number to the new sim with the credit on it Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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