Solved: Re: New Sim

Casper3884 · ‎17-06-2021

I recently gota new phone and needed a new sim card which i got and top up but it changed my number and i didn't know you could keep your old one is it possible to still change the new sim to my old number even though i have topped the new sim card up already ?

Cleoriff · ‎17-06-2021

Hi @Casper3884

You should give O2 a call on 4445 and see if you can change your number back to your old one. Explain you topped up the new one and they should transfer the top up to the old number.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎17-06-2021

Hi @Casper3884

You should give O2 a call on 4445 and see if you can change your number back to your old one. Explain you topped up the new one and they should transfer the top up to the old number.

Veritas Numquam Perit

MI5 · ‎17-06-2021

@Casper3884

If you still have your old sim and phone, just do a sim swap which will transfer your number to the new sim with the credit on it Guide: Sim Swap: a mini guide 2017 update

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