My o2

[Kirstie4]

I set up my new pay as you go sim more than 48 hours ago but my o2 is telling me my account is still not set up even though it should be done in 48 hours. I need to get into my account to put the credit it on it as it’s a £10 bundle. 

[Oxonian]

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@Cleoriff wrote:

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@MI5 wrote:

An addition required to the top up guide @Kei-M_O2 as I assume it's missing?

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Actually @MI5, my top up guide states this:

I thought that was enough, unless it's a requirement to add pictures nowadays?

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Images are certainly helpful @Cleoriff for our community members for whom English is not their first language. 👍