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My bolt on has not been added

Sloop
Level 1: Joiner
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on ‎07-09-2020 04:57

on ‎07-09-2020 04:57

I paid for a 6.50 bolt on (twice last night because o2 messed up . The 2nd one has not been added yet . It’s been 2 hours
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MI5
Level 94: Supreme
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on ‎07-09-2020 06:24

on ‎07-09-2020 06:24

@Sloop 

You need to call customer service on 4445.  They open at 8.00am.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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on ‎08-09-2020 10:53

on ‎08-09-2020 10:53

Good morning @Sloop , sorry to hear you had some issues with your BoltOn yesterday. It would be great to hear back from you to see if you're all sorted since you last posted?

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