Whe have had an ongoingw issue with mast in abergele dropouts slow speeds it needs sorting
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@christopher2217 This is not O2. This is a customer community. O2 doesn't issue timelines about mast repairs. You can check the network status in your area here: O2 | Service Status
If you want to contact O2 you can use social media:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
I DO NOT WORK FOR O2
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Track usage, upgrade and get support with the My O2 app