Solved: Leaving pay-as-you go

LilyB · ‎26-05-2022

Hi there,

I'm leaving O2 pay-as-you go. Do I need to do anything? I top up monthly, so I'll have a zero balance shortly after I no longer need my O2 sim. Sounds like they just deactivate the sim in 6 months, but I can't get a hold of anyone on the phone to confirm.

Thanks!

MI5 · ‎26-05-2022

@LilyB

If you don't want the number anymore just bin the sim and it will be switched off after 6 months.

Remember to cancel auto top up if you have it set.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-05-2022

@LilyB

If you don't want the number anymore just bin the sim and it will be switched off after 6 months.

Remember to cancel auto top up if you have it set.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Leaving pay-as-you go

All phone calls are silent on both ends

Changing PAYG mobile number?

SMS usage?

I need a manager to call me

Using o2 pay and go sim in new zealand