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Leave 02

Michael9
Level 1: Joiner
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I am looking to leave 02 as I am not happy with the service and after looking I  can see there are far better deals out there.

can you please tell me how I can unlock my device to use another provider

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Cleoriff
Level 94: Supreme
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Hi @Michael9 

Firstly you will need to pay what you owe on any existing contract Guide: Cancelling Your Contract 

As for unlocking, the guide is here Guide: Unlocking an O2 phone to use a different SIM card 

Although O2 have not sold locked phones since 2018.

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106276 Posts
  • 790 Topics
  • 5478 Solutions
Registered:

Hi @Michael9 

Firstly you will need to pay what you owe on any existing contract Guide: Cancelling Your Contract 

As for unlocking, the guide is here Guide: Unlocking an O2 phone to use a different SIM card 

Although O2 have not sold locked phones since 2018.

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 2
122 Views