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Internet package issue

33
Level 1: Joiner
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Registered:

on ‎08-02-2024 10:54

on ‎08-02-2024 10:54

Hi

My payment deducted £10 on 6th February for next monthly internet, SMS and unlimited calls but today my device shows that my internet offer has finished. How it happened? I did not use enough internet data. 

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Enlli
Level 66: Unequalled
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‎08-02-2024 11:23 - edited ‎08-02-2024 11:24

‎08-02-2024 11:23 - edited ‎08-02-2024 11:24

Not a question we as customers can help you with.

O2 do have problems with payments though on PAYG

Phone Customer Service on 4445

Or

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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