Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Rolling contract, O2 says monies not received, but BANK has transaction number. - no data etc.

My sons phone lost all data/minutes etc, yet the rolling tariff was taken from bank by O2, Bank has confirmed that the transaction occurred and provided the transaction number. cut off 3 times from 02.

Resolved! O2 app on my phone to monitor my GB

Hello, I just passed to a PYG 10£ bandle tariff and wanted to monitor my GB data usage during the month....

MyO2 and PAYG registration - broken?

I have two new Classic PAYG SIMs here I am trying to set up for elderly family members, and want to register for MyO2 so I can top them up as required for them without needing to have the phone. Registration of these SIMs with MyO2 seems impossible. ...

Resolved! Top up but no data

When I top up, I only get a monetary value, no data. Why is this the case?

PAYG

I am not able to make calls or send texts today. I have a PAYG phone and there is absolutely no way to contact customer service. When I go on there they say that I need to phone the PAYG team (I can't make calls and no matter how many times I say so ...

Moving to pay as you go

I have purchased a pay as you go sim and the retentions team arranged to keep my nr. It would take 24 hours. Only that this was 10 days ago. Nothing happened and it has been hours on hold and getting cut off since. After much research the only soluti...

Resolved! Pac code

Need help getting pac code

Resolved! Turkey

Hello! I am on turkey and i don t know how to activate The roaming,solemne can help me? I can t call or do somethiing..

Phone cant make calls

my phone randomly cant make calls, wont connect and just goes dead. cant call O2 to help as phone doesnt work

Resolved! List sim

Hello lost sim forgot security details to get a replacmant

O2

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