Internet package issue

[33]

Hi

My payment deducted £10 on 6th February for next monthly internet, SMS and unlimited calls but today my device shows that my internet offer has finished. How it happened? I did not use enough internet data. 

[Enlli]

Not a question we as customers can help you with.

O2 do have problems with payments though on PAYG

Phone Customer Service on 4445

Or

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)