Solved: How to use a saved reward

Zabraham · ‎26-02-2020

I had saved a 50p reward. I am wanting to add this to my phone credit. I tried texting CLAIM to 50202 from my mobile but it came as, "Start topping up and you'll earn 10% back in rewards " Help please. How can I retrieve my saved reward.

MI5 · ‎26-02-2020

@Zabraham

Start here https://payandgorewards.o2.co.uk/en_GB/web/o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-02-2020

@Zabraham

Start here https://payandgorewards.o2.co.uk/en_GB/web/o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎27-02-2020

How are you getting on with this one @Zabraham?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Zabraham · ‎27-02-2020

I haven't had any reply so far.

MI5 · ‎27-02-2020

@Zabraham wrote:
I haven't had any reply so far.

Unfortunately notifications are only working from forum managers currently, so replies from other members won't be notified.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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