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How to stop receiving balance notification after sending a text?

KamileS
Level 1: Joiner
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How to stop receiving balance notification after sending a text? I have called customer service and they claim that they have turned it off but it still happening..

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MI5
Level 94: Supreme
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@KamileS 

Customer services is the only way, but it may take 24 hours to update.

Make sure to reboot the phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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