Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 44981 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 21883 Views
  • 19 replies
  • 2 kudos

Resolved! Using Classic PAYG in USA

Hi. I am a Classic PAYG user. I'm going to the US for a short break. Can I use an International bolt on or what is the best way to use my phone there?

DavK by Level 1: Joiner
  • 399 Views
  • 3 replies
  • 0 kudos

Balance Notifications

I am going CRAZY. Why can't this be disabled? I called 4445 twice now who have said they have disabled the annoying text that reads: O2: Your balance is XXX. Text BALANCE free to 20202 to check your remaining tariff and Bolt O allowances after every ...

FATA2000 by Level 1: Joiner
  • 318 Views
  • 2 replies
  • 0 kudos

Mast not working in my post code area

Been having no signal issues for a long time around my address location. Network status check says that there is a mast not working local to my post code area ME10 1TW. It's been like this for a long time and repair date keeps having goal post moved....

Ibbotson1 by Level 1: Joiner
  • 498 Views
  • 5 replies
  • 0 kudos

My o2

My o2 app saying not available to me but I’ve topped up phone before on the app

Ca11um by Level 1: Joiner
  • 193 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

I’ve been waiting over 30 minutes to speak to someone. Is o2 the worst mobile provider..I think maybe

Richard55 by Level 1: Joiner
  • 210 Views
  • 2 replies
  • 0 kudos

Why is my VISA debit card not accepted?

Why is my VISA debit card not accepted?I keep getting the message "The card number entered is not an accepted card type", but no explanation is given or help offered.This is the first time my card has ever been refused anywhere.

PAC code

I need the PAC code for my phone, I paid £10 for a SIM card and I can’t send a text

Richard55 by Level 1: Joiner
  • 147 Views
  • 1 replies
  • 0 kudos

Resolved! Moved tariff

I have just moved from a big bundle 7g £10 per month to 10g £10 per monthi just want to make sure I won’t be charged twice ? Or will it automatically know I’ve changed tariff ?thanks

Davywavy1 by Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Top-up with paper receipt

Hello I bought a pay as you go SIM today where I already paid the £10 for, I have put the SIM in the phone but it says I have zero balance. So I went to call 444 4 to try add a voucher code in to redeem but I can't seem to find a 16 digit code on my ...