Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
does include data, calls, and minutes abroad (Colombia)?
I have cancelled my contract. I’m still getting emails to pay the bill. The O2 app is not giving the option to pay.how can I pay it. My Acc no is *********. my name is Naseera ******* address is ************ [Mod edit: Please do not share personal de...
Hi, there has been a recurrent fee of 15.99 leaving my account every month to O2 but I do not have an O2 sim - can you cancel this for me?
Hi I have tried 4 times to top up on my card and another 2 times on another card but it is saying it cannot process the payment for the £15 bundle as I have just got a new sim card.
Hi, I cancelled my direct debit at the end of my contract whilst on PAYG and have now moved over to another provider. O2 emailed me saying there was an issue with the Direct Debit payment (of course) and informed me that they’d be cancelling my curre...
I put my new sim in and added £10 however I thought I was setting up a rolling plan. Can I transfer this £10 to the £10 rolling plan?
I require a "Pack Code" please to transfer my number to "Utility Warehouse" as I am paying for this with my "Gas/Electricity Account. My Mobile Number is: [removed] and my email is:- [removed] I can't find a number to ring you on and this is urgent, ...
I need to change the tariff I currently use on my SIM card is this possible please
Hi im having a problem trying to unlock my samsung s7 to use on a different network Iv tried the unlatching code but was unsuccesful as it is saying sim network blocked I have rang cs but they havent got a clue trying to give me a sim puk and then te...
How do I add a new extra PAYG SIM to my account
