Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52640 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26576 Views
  • 19 replies
  • 2 kudos

Number migration problem

I used a PAC to bring a number from EE to o2 payg, the advisor then sold me a paym after this request was submitted. So he advised once the migration was done to contact o2 again to migrate o2 payg to o2paym.I did this and I have nothing but trouble ...

SiSi by Level 1: Joiner
  • 758 Views
  • 6 replies
  • 0 kudos

change plan

please i do not want the 30 data big bundle i want pay as you go

PAYG £10 rolling contract - iphone 15 Pro Use in Canada

I have just switched to a rolling plan- £10 /month and still have £10 credit balanceI have installed an esim and plan to use this for data while in Canada.I dont want to use the phone for calls / txt/voice messages while away As I can not add a Spend...

GC58 by Level 1: Joiner
  • 259 Views
  • 2 replies
  • 0 kudos

TOP UP NEW PHONE

I am trying to top up it won't accept my bank card 

lizzie4 by Level 1: Joiner
  • 344 Views
  • 3 replies
  • 0 kudos

Transferring number to new sim

I have the pac code to transfer my number and can’t find the number I need to ring. I also want to set up as pay monthly

Kim1975 by Level 1: Joiner
  • 214 Views
  • 1 replies
  • 0 kudos

Rolling Plan

Hi. I would like to cancel a rolling plan I have on my IPAD that the contract was complete a few months ago. I did not realise that this happened so i have been paying for the last 6 months. How do i go about doing this? Thanks [mod edit: as this is ...

cs1999 by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

O2 rewards

I used my o2 rewards balance to claim an Amazon e-code voucher over two weeks ago. Still haven’t received it. After 4-5 phone calls I still don’t know what to do. I am given difference telephone numbers I call them and it’s just to top up credit or I...

Luke66 by Level 1: Joiner
  • 402 Views
  • 2 replies
  • 0 kudos

Cannot connect My O2

Phone calls and sms do not work, but mobile data is Ok!

Gery by Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Getting more data

I want to purchase more data but when I top up my account with money it doesn’t add anything

What1 by Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos

Resolved! How to make the new tariff I've paid for effective immediately?

Hello,I'm going on holiday soon and forgot to switch my current 10gb tariff which ive just paid for today and only switched today to the 15gb tariff for international data.Is there any way to make this new tariff effective immediately rather than hav...

JMorgan27 by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos