Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

£30 rolling plan

Hi I’ve had the £30 bundle rolling plan but it’s not gone on my phone

Resolved! Sim

Activate sim

Send code by email instead of sms

Hi there,I am overseas at the moment. Can you send me a code by email to update my O2 account and top up?

Rewards voucher

I have not received my voucher

Resolved! How can I pay for my rolling PAYG plan from top up.

I have £90 on my top up account but my card is still being charged monthly for my rolling PAYG plan. How can I make this payment come out of my top up balance?

Cancel

Living in America now is 3 months and want to cancel my monthly top up SIM card

Resolved! No internet connection since porting number from 3

Bought a PAYG sim with8GB data for my new iPhone 14.It was working OK until I ported my number from 3.Since then I have no internet connection, I can make calls and send and receive texts but nothing else.I’ve spoken to customer services three times ...

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Forum Posts

Pay and Go hub

FAQs: Pay As You Go

£30 rolling plan

Resolved! Sim

Send code by email instead of sms

Rewards voucher

Resolved! How can I pay for my rolling PAYG plan from top up.

Cancel

Resolved! No internet connection since porting number from 3

Data

Sim deals

Sim deal

Hello

999 days

Change account name to another

Activate mms service

WiFi calling