Solved: How to sekect a tarif as my top up credit has not ...

Nadeem · ‎05-11-2021

My balance is still showing and hasnt been taken even though ive selected a tariff

MI5 · ‎05-11-2021

Changes won't take effect until your anniversary date.

If you wish to start the new tariff immediately, you need to call O2 on 4445 or message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-11-2021

@Nadeem

Changes won't take effect until your anniversary date.

If you wish to start the new tariff immediately, you need to call O2 on 4445 or message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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