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How to check balance?

Docr127
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Hi

I keep coming up against hurdles to do something i thought would be easy.

 

My son has a watch that doubles as a phone.  It only allows him to call approved numbers and only accepts calls from approved numbers.  clearly a good safety feature.  I have put an O2 sim in and all is working well, but I cannot find a way to check his balance.

- I cannot sign up to MyO2 as it wants to send him a text message (which he will never receive)

- I cannot dial the top-up line as it is not an approved number.

- I notice Vodafone allow you to check balance online by typing in the phone number you want to check.  Is this possible for O2?  and if so what is the web address as I am drawing a blank every way I turn.

 

thanks for any help you can give.

 

Neil

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MI5
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@Docr127 

You'll need to put the sim in a phone to set up the MyO2 account for it.

https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Docr127 

You'll need to put the sim in a phone to set up the MyO2 account for it.

https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Docr127
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I was beginning to think that was looking like a solution .  seems a very clunky way of doing it.  With mobile watches becoming a bigger thing, hopefully O2 will address this problem.  

 

Not exactly the answer I was wanting, but thanks for confirming that the options are either - find an unlocked phone with the same sized sim slot, insert the sim, sign up to myo2, reinsert Sim to watch or - Switch to another provider.

 

thanks anyway 

 

Neil

 

 

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madasaf1sh
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@Docr127 

 

You will find all most networks will text verification codes to confirm the users identity for account access. 

 

My Vodafone sends a text to your phone as part of their MFA process, as otherwise it would be open to abuse. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
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@Docr127 

Without the security check, anyone could access your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Justine1
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Dial 4444 option 2 then 2 for bundle s minutes left etc. And also *#10# for actual balance left ( money)

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